Terms of service

Last updated: 05/27/2026
These Terms of Service are governed and interpreted in accordance with applicable laws, without prejudice to any mandatory consumer protection rights applicable in your country or state of residence.
Website Usage
By using this website, you agree to these terms and related policies
Orders & Payments
We reserve the right to limit, refuse, or cancel orders in specific cases
Customer Support
Our team is available anytime for questions or assistance
Introduction
This website is operated by Velena, a brand operated by JTeki Enterprises LLC. Throughout the website, the terms “we”, “us”, and “our” refer to Velena.
By accessing our website, browsing our pages, or placing an order, you agree to be bound by these Terms of Service and all related policies referenced on this website.
Please read these Terms carefully before using our website or services. If you do not agree with these Terms, please do not use the website.
Our store is hosted by Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services online.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian where permitted by law.
You may not use our products or services for unlawful, unauthorized, or prohibited purposes.
You must not transmit viruses, malware, or any harmful code. Violations of these Terms may result in immediate termination of access to our services.
General Conditions
We reserve the right to refuse service to anyone at any time for any lawful reason.
Certain information you provide may be transferred across networks and adapted to technical requirements of connected systems or devices.
Payment information is always transmitted using appropriate security measures. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without our written consent.
Accuracy of Information
We strive to ensure that all information on this website is accurate and up to date. However, we cannot guarantee that all content is always complete, current, or error-free.
Some information may be historical or subject to updates without notice.
Pricing & Service Changes
Product prices may change at any time without prior notice.
We reserve the right to modify, suspend, or discontinue any part of the website or services without notice where permitted by law.
We are not liable for any modifications, price changes, suspensions, or discontinuation of services.
Products & Services
Certain products may be available exclusively online and in limited quantities.
We make every effort to accurately display product colors and images, but we cannot guarantee that your device screen will display colors exactly as they appear in reality.
We reserve the right to limit product sales by region, customer, or jurisdiction and to discontinue products at any time.
All returns and exchanges are subject to our Return & Refund Policy.
Billing & Account Information
We reserve the right to refuse, limit, or cancel orders at our discretion.
If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.
You agree to provide accurate, current, and complete billing and account information for all purchases made through the website.
Third-Party Links & Tools
Our website may contain links to third-party websites or services that are not controlled by Velena.
We are not responsible for the content, privacy practices, or operations of third-party websites or services.
User Feedback & Communications
If you send us comments, suggestions, reviews, or feedback, you agree that we may use, edit, publish, or distribute such content without restriction or compensation.
You are solely responsible for the content you submit and agree that it does not violate any third-party rights or applicable laws.
Prohibited Uses
You may not use this website for unlawful, fraudulent, abusive, defamatory, discriminatory, or harmful purposes.
You must not attempt to interfere with the website’s security, functionality, or technical infrastructure.
We reserve the right to terminate access for violations of these Terms.
Disclaimer & Limitation of Liability
We do not guarantee uninterrupted, secure, or error-free use of the website or services.
Products and services are provided “as is” and “as available” to the fullest extent permitted by law.
To the maximum extent permitted by law, Velena, JTeki Enterprises LLC, and related partners or suppliers shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or services.
Termination
These Terms remain effective unless terminated by either you or us.
We reserve the right to suspend or terminate access to our services if these Terms are violated.
Applicable Law
These Terms of Service are governed and interpreted in accordance with applicable laws, without prejudice to any mandatory consumer protection rights applicable in your jurisdiction.
Changes to These Terms
We reserve the right to update or modify these Terms at any time by publishing revised versions on this page.
Continued use of the website after updates constitutes acceptance of the revised Terms.
Contact Information
Business Information
  • Legal Company Name: JTeki Enterprises LLC
  • State of Incorporation: Wyoming, United States
  • Company Registration Number: 2026-001862631
  • Registered Address: 312 W 2nd St Unit #A8977, Casper, WY 82601, United States
Contact
Last updated: 05/27/2026
© 2026 Velena. All rights reserved.